Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, unwashed and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at; info@sokaustralia.com. If your return is accepted, we’ll provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please inspect your order upon receiving and contact us immediately if the item is faulty, damaged or if you receive the wrong item

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process the refund.